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We invite you to consult our FAQ section to find answers to the most frequently asked questions.
Our advisors are available Monday to Saturday from 8am to 8pm to answer all your questions.
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Frequent questions
Shipping time is 1 to 3 days (Monday to Sunday) from the date of purchase.
- Standard delivery within 5 to 10 days (Monday to Sunday) is offered on the entire Meolina site.
Please note that delivery times are estimated from the time your order is shipped.
Once your order has been dispatched, you will receive a confirmation e-mail with all the tracking information.
You can track the progress of your parcel in real time using the tracking number allocated to it, by using the carrier's website or our "Track your order" section.
A multitude of emails are also sent to you to keep you informed of the progress of your order.
If the tracking of your parcel is temporarily unavailable, this may be due to several reasons:
- It's too early to track progress
- The carrier has not updated the tracking information
- The tracking number has been changed on the carrier's side
Your order number can be found on the confirmation e-mail you receive immediately after your purchase. This could be number #1540, for example.
Postal address: 14 rue du montfleury, 34750, Villeneuve-Les-Maguelone
Company number: 84525235200016